June 12, 2019 posted by

Thursday, January 7, 3: Everything works after installing the Windows 7 drivers from Dell. Problem sovelved or should solve. Remove From My Forums. Great Answer from “cdobbs”

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Great Answer from “cdobbs” This should solve your intermitancy problem.: So next thing I did was I uninstalled the Dell package and downloaded a package directly from Broadcom that was specifically supposed to work with Win7.

Hope this helps Frank. Tuesday, January 5, 4: Started the install, but shortly after it errored out saying “please make sure your bluetooth device is turned on”. It seems to turn off all the time and then randomly turn back on.

Marked as answer by Novak Wu Monday, January 11, 8: Initially, I installed dfll Vista driver package from Dell since they didn’t have a seperate package listed for Win7.


So this has to be some kind of weird Win7-specific problem. Microsoft provides third-party contact information to help you find technical support. Then ran the driver install in compatibility mode.

Windows 7 Hardware Compatibility. Right click on Dell Wireless Bluetooth Device and select properties. I have the exact same work laptop and OS as you. From the Dell Support website support.

Friday, January 8, 8: Hopefully someone else has experienced this and knows of a solution. Drivers are now available from the manufacturer -Broadcom. Looks like I’ll just have to wait until a Win7 driver blutooth released for the Windows 7 Hardware Compatibility https: Everything works after installing the Windows 7 drivers from Dell.

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I have the exact same problem with the M laptop running Win 7 64Bit with the Bluetooth Thursday, January 7, 3: Sunday, August 8, 5: This contact information may change without notice. Remove From My Forums.


Tuesday, January 5, 3: I know this isn’t a hardware issue because the bluetooth works just fine in Ubuntu and in Vista. Edited by cdobbs Wednesday, January 6, 5: Thanks for your time and understanding!

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I have the Lattitude appreciate your help anyway. Problem sovelved or should solve. Microsoft does not guarantee the accuracy of this third-party contact information.